Whether you’re reaching out about an order, a scent, a product recommendation, wholesale opportunities, media inquiries, or just want to tell us which decade we should bottle next, this is the place.

At Wax Poetic, we believe great fragrance should feel personal. So if you need help, we’ll do our best to make it right.

Reach Out About:

Orders & Shipping
Questions about order status, shipping timelines, delivery issues, or address changes.

Products & Scents
Need help choosing a scent? Want to know more about ingredients, wear, or how to use solid cologne? Ask away.

Returns & Problems
If something arrived damaged, incorrect, or not quite right, contact us and we’ll help sort it out.

Wholesale & Retail Opportunities
Interested in carrying Wax Poetic in your shop or collaborating on a retail opportunity? We’d love to connect.

Press, Media & Partnerships
For interviews, features, brand collaborations, or partnership inquiries, send us a message.

General Questions
If it has anything to do with Wax Poetic, nostalgia, solid cologne, or smelling like a better era, we’re listening.